La simplification des communications : mode d’emploi
Une volonté de rapprochement entre l’État et le citoyen
DOI:
https://doi.org/10.31468/dwr.1007Keywords:
Fracture numérique, Littératie, Témoignage, Colloque, Administration publique, Québec, Expérience client, Simplification, Rédaction, Intelligibilité, Communication gouvernementaleAbstract
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Copyright (c) 2022 Isabelle Clerc, Krystel Delage, Émilie Michaud
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