Communication écrite État-citoyens : Défis numériques, perspectives rédactologiques. Isabelle Clerc (dir.). Les Presses de l’Université Laval, 2022
DOI:
https://doi.org/10.31468/dwr.1005Keywords:
Communication gouvernementale;, Intelligibilité, Rédaction, Simplification, Expérience client, Québec, Administration publiqueAbstract
References
Clerc, I. (dir.). (2022). Communication écrite État-citoyens : Défis numériques, perspectives rédactologiques. Les Presses de l’Université Laval.
Labasse, B. (2006). La communication écrite ; Une matière en quête de substance. Éditions Colbert.
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